| Partnerships and Customers Services |
| 08:30 – 09:00 |
Registration Opens |
| 09:00 – 09:30 |
Keynote Speaker |
Assessing natural resilience and capacity: the role of digital. Vikki Williams, Arup. |
Session 8
|
Customer Service – Digital citizens and bespoke customer offerings; beyond monitoring to customer education, awareness and engagement |
| This session has short presentations followed by a panel discussion. If you are a speaker, you have an opportunity to provide a 10 min presentation; if you are a panellist, you will speak about your experiences in the panel discussion (no presentation is needed). |
| 09:30 – 09:35 |
Moderators: Marina Arnaldos, Cetaqua (SUEZ Group) and Maryna Feierabend, Hamburg Wasser |
Introduction |
| 09:35 – 09:45 |
Jurica Kovač, Aqua Libera |
Transforming Field Operations and Collaboration in Water Utility Company By Using GIS Cloud |
| 09:45 – 09:55 |
Jaime Flores, Canal de Isabel II |
NB-IoT communication technology for Madrid region AMI System |
| 09:55 – 10:05 |
Philip Johnson, Acting Managing Director, South East Water |
Digital technologies to detect potential problems and proactively respond to prevent, or reduce, the impact of water main bursts, sewer blockages and spills. |
| 10:05 – 10:15 |
Kari Elisabeth Fagernaes, Agency for water and wastewater services |
Digitalization to improve customer’s experience |
| 10:15 – 10:55 |
Panel discussion |
| Jurica Kovač, Aqua Libera |
| Jaime Flores, Canal de Isabel II |
| Philip Johnson, Acting Managing Director, South East Water |
| Kari Elisabeth Fagernaes, Agency for water and wastewater services |
| Heather Smith, Cranfield University |
| Anji Perera, University of Canberra |
| 10:55 – 11:00 |
Moderators |
Summary |
| 11:00 – 11:30 |
Coffee Break |
Innohub 6
|
Basque Country |
| The structure of the InnoHub includes short presentations of 8-10 mins with an opportunity for further networking afterwards |
| 11:30 – 11:40 |
Natalia Alegria, University of the Basque Country |
The “CABB” Water Hall |
| 11:40 – 11:50 |
Raúl Navas, Buntplanet |
Cases from real projects with CABB (Bilbao) and Txingudi (Irun) |
| 11:50 – 12:00 |
Eneko Madrazo, UPV/EHU, Sustainable Urban Drainage Systems modelling with SWMM |
Session 9
|
Partnerships for Success: How digitalisation is enabling integrated/disruptive partnerships, and some of the platforms that can enable this |
| This session has short presentations followed by a panel discussion. If you are a speaker, you have an opportunity to provide a 10 min presentation; if you are a panellist, you will speak about your experiences in the panel discussion (no presentation is needed). |
| 12:00 – 12:05 |
Moderators |
Introduction |
| 12:05 – 12:15 |
Rochi Khemka, 2030 Water Resources Group/ World Bank |
Wastewater Reuse Certificates – An Innovative Tradeable Permit Mechanism developed by 2030 WRG using digital tools |
| 12:15 – 12:25 |
Barbara Greenhill, BIOFOS |
Integrated Hydraulic Water Management and Advanced Integrated Control (AIC) between the sewer system and the WWTP |
| 12:25 – 12:35 |
Fraser MacLeod, Civic Ledger |
Application and potential of blockchain and smart contracts |
| 12:35 – 12:45 |
Juan Luis Sobreira Seoane, Instituto Tecnológico de Galicia |
SANePLAN+: improve water governance involving all the stakeholders in the water cycle through a digital water solution |
| 12:45 – 13:25 |
Panel discussion |
| Sotirios Kanellopoloulos, ICT4Water Cluster |
| Esther Torvisco, Consorcio de Aguas Bilbao Bizkaia |
| Rochi Khemka, 2030 Water Resources Group/ World Bank |
| Barbara Greenhill, BIOFOS |
| Fraser MacLeod, Civic Ledger |
| Juan Luis Sobreira Seoane, Instituto Tecnológico de Galicia |
| 13:25 – 13:30 |
Moderators |
Summary |
| 13:30 – 14:30 |
Lunch |
Innobub 7
|
Improving water networks |
| The structure of the InnoHub includes short presentations of 8-10 mins with an opportunity for further networking afterwards |
| 14:30 – 14:40 |
Oleksandr Kit, MACS Energy & Water |
WaterSmart: a Web-based tool that supports Water Utilities to manage their water networks |
| 14:40 – 14:50 |
Diego Naranjo, Inclam SA |
Minimum Night Flow analysis for Water Balance, Leak Detection and Location in supply systems through a software application |
| 14:50 – 15:00 |
Kevin Nirsimloo, Altereo |
The concept and first results on our award-winning (French Grand Prize for Engineering) innovation HpO |
| 15:00 – 15:30 |
Keynote Speaker |
The Fitness Studio Effect or how to stay relevant in a changing world. Michael Bednar-Brandt, Oracle |
Session 10
|
Investing in Digital Water: Driving water sector transformation |
| This session is a panel discussion with guiding questions |
| 15:30 – 15:35 |
Moderators |
Introduction |
| 15:35 – 16:25 |
Panel discussion |
| Martin Offermann and Andreas Hein, IWW Water Centre |
| Emma Weisbord, Royal Haskoning DHV |
| Tim Braun, Xylem Digital Solutions |
| Lindelani Lalumbe, Department of Water and Sanitation |
| William Sarni, Water Foundry |
| 16:25 – 16:30 |
Moderators |
Summary |
| 16:30 – 17:00 |
Coffee Break |
Innohub 8
|
Smart Tools |
| The structure of the InnoHub includes short presentations of 8-10 mins with an opportunity for further networking afterwards |
| 17:00 – 17:10 |
Wim Audenaert, AM-TEAM |
Digital design and innovation of novel treatment technologies |
| 17:10 – 17:20 |
Javier Climent, Sociedad De Fomento Agricola Castellonense S.A. (FACSA) |
Digital capabilities for the water sector based on advanced simulation |
| 17:20 – 17:30 |
Jordi Raich, Scan Messtechnik Gmbh |
The importance of real time water quality data for water utilities to improve water processes |